Lead Follow-up on Email & WhatsApp
Reply to every enquiry in minutes and follow up until they decide
We set up automatic email and WhatsApp follow-ups for every enquiry, abandoned cart and past customer, connected to your website and CRM. Hot leads are passed straight to your team.
Most leads are lost to slow or forgotten follow-up
Someone fills in a form, nobody replies for two days, and they go elsewhere. Following up by hand is easy to forget when the team is busy. Automation fixes this, but badly written or unwanted messages get you blocked, and WhatsApp in particular bans businesses that break its rules.
What you get
- Instant replies to new enquiries
- Follow-up sequences by email and WhatsApp
- Reminders and re-engagement for past customers
- Leads scored and passed to the right person
- Opt-in and consent handled properly
How it works
AI does the heavy lifting. Our people check the work.
AI has made this work faster and more affordable. It has not removed the need for someone to check it, fix it and answer for it. That part is our job, so it does not have to be yours.
AI does the heavy lifting
- Personalises messages
- Scores leads by how engaged they are
- Sends at the right times
- Answers simple follow-up questions
Our people check the work
- Write and approve the messages
- Keep within WhatsApp and email rules
- Take over hot leads
- Review results and improve the sequences
Whatever the size of your business
For small businesses
Every enquiry gets a reply and two or three polite follow-ups, without you having to remember.
For larger organisations
Lifecycle messaging connected to your CRM, with segmentation, consent records and hand-off rules for sales teams.
Ways to work with us
Pick what suits you
Every engagement is quoted after a short discovery call, so you only pay for what your business needs.
We run it for you
A monthly or yearly plan. We set it up, keep it running and check the work. You get the results without having to learn the tools.
We train your team
We set it up, then give one of your own staff advanced training to oversee it. No recurring fee to us, and we are still there if you need help.
Common questions
Will customers find it spammy?
Not when it is done properly. Messages go only to people who asked to hear from you, are useful, and stop as soon as someone replies or opts out.
Do we need the WhatsApp Business API?
For automation at any real volume, yes. We set it up and handle the approval process with you.
Does it work with our CRM?
Usually, yes. We connect to most common CRMs, or set up a simple one if you do not have one.
Our expertise
The detail behind this service
Marketing
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A short, no-obligation conversation. We will tell you honestly what would help and what it would cost.
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