AI Assistants & Automation

Let an AI assistant handle the repetitive questions and tasks

We set up assistants that answer customers and staff on WhatsApp, Telegram, your website or email, read documents, and move information between your systems. Your team only steps in when it matters.

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Your team answers the same things all day

Prices, timings, order status, where a file is, who has the latest figure. Every one of those questions takes a person away from real work. The tools to automate this are affordable and widely available now, but choosing them, connecting them to your business and keeping them accurate is a job in itself.

What you get

An assistant on the channels your customers and staff already use: WhatsApp, Telegram, website chat or email
Answers drawn from your own information, such as price lists, policies, stock and files, not generic internet knowledge
Routine tasks done automatically: bookings, reminders, form filling and data entry between systems
Internal assistants that send each staff member the information meant for them, with email follow-ups
A clear hand-over to a person whenever the assistant is unsure

How it works

AI does the heavy lifting. Our people check the work.

AI has made this work faster and more affordable. It has not removed the need for someone to check it, fix it and answer for it. That part is our job, so it does not have to be yours.

AI does the heavy lifting

Answers routine questions instantly, day and night
Reads and sorts documents, forms and emails
Moves information between your systems
Sends reminders and follow-ups

Our people check the work

Learn how your business works before building anything
Decide and test what the assistant is allowed to say
Review conversations and correct wrong answers
Take over anything sensitive, unusual or urgent

Whatever the size of your business

For small businesses

A WhatsApp or website assistant that answers enquiries, takes bookings and sends reminders while you get on with the work. No tools for you to learn.

For larger organisations

Assistants for customers and staff connected to your CRM, ERP and internal systems, with permissions, audit logs and escalation rules, in the cloud or on your own servers.

Ways to work with us

Pick what suits you

Every engagement is quoted after a short discovery call, so you only pay for what your business needs.

We run it for you

A monthly or yearly plan. We set it up, keep it running and check the work. You get the results without having to learn the tools.

We train your team

We set it up, then give one of your own staff advanced training to oversee it. No recurring fee to us, and we are still there if you need help.

On your own premises

Everything runs on hardware you own, sized to your organisation. Once it is installed, the main running cost is electricity, with no per-user AI subscriptions.

Common questions

Will it give customers wrong answers?

It only answers from information you approve, and it hands over to a person when it is not sure. We review conversations regularly and correct it. No AI is perfect, which is exactly why a person stays in the loop.

Do we need to buy any software?

Usually only low-cost accounts such as WhatsApp Business. We recommend the setup that fits your size and tell you every running cost up front.

Can our own staff manage it later?

Yes. If you would rather not pay us monthly, we train one person on your team to oversee it.

Which languages can it work in?

Modern AI handles most widely spoken languages. We test the ones you need with real examples before it goes live.

Our expertise

The detail behind this service

AI & Technology

Let's see if this fits your business

A short, no-obligation conversation. We will tell you honestly what would help and what it would cost.

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